Gift cards

About Gift cards

TWICE has no gift cards of its own, and gift cards sell hardest in November and December — so a rental store without them simply misses those sales. Running them by hand means a spreadsheet of codes, values and who spent what, kept up to date by somebody.

GROU.Studio adds them properly. You list a gift card in TWICE at whatever denominations you want, and once a customer pays, the code works as a TWICE discount code carrying that value. It spends down rather than being consumed: use €6 today and €44 remains for next month. The customer gets an email with the balance and a page where they can check it later, and you get a list of every card and what is left on it. If a code is removed from an order or the order is deleted, the money goes back on the card. Anything missed is checked again automatically.

Cards work in the web store and in the admin, so they cover orders taken in your shop as well as online, and they apply to rentals just as they do to sales. Printed cards with a QR code are optional if you want something physical to hand across the counter. One thing to raise with your accountant: TWICE records gift card use as a discount on the order rather than as a separate payment method, which matters if you sell across several VAT rates. Validity periods are set during setup.